Got questions? We've got answers.

Channel D runs on all the major TV platforms. Grab a streaming device — Roku, Apple TV, Android TV, or Amazon Fire TV — or download the app straight onto a Smart TV: LG and Samsung models from 2020 onwards, plus Android, Amazon and Roku Smart TVs.

About 15 minutes. There's no tricky hardware to install — just download the Channel D app on your TV or a streaming dongle, enter your Practice ID, and press play.

Absolutely. You can play Channel D on as many TVs as you like across your practice — all included in one monthly price. You'll just need to supply your own streaming devices (Apple, Amazon, Android or Roku), or have the TV be a Smart TV (Amazon, Android, Roku, or LG/Samsung made after 2020).

Yes. If you have multiple locations, you can manage them all from a single account — one login for every practice.

Yes — and it's what makes Channel D special. We seamlessly weave your team's names, faces, and your practice logo (sometimes even the office dog) right into the animations. About 60% of the library can be personalised, so your patients see the people who'll be treating them — you and your team become the stars of your very own Dental TV channel.

No problem. Simply update your team members on your dashboard, and all of the videos they appear in will automatically update as well.

Yes. Alongside the Channel D library, you can upload your own videos, promotions, and notices to play on your screens — so everything your practice wants to say lives in one place.

Our library currently has 170+ videos and growing. We add new videos regularly, covering everything from bruxism to baby teeth to cosmetic dentistry. You can select as many videos as you like.

Yes! We cover just about everything a modern dental practice would want to say — and if we don't have a topic yet, tell us and we'll add it to the production line. User-suggested topics are always considered.

Three things. Humor — every video has to pass one test: is it fun to watch? Metaphors — instead of explaining concepts like a textbook, we use the kind of analogies real people actually understand. And relentless creativity — we constantly experiment with new styles and ideas to keep patients glued to the screen. Every video is also carefully scripted to spark curiosity, prompting patients to ask questions — which leads to more conversations and better treatment decisions.

No. Every animation is crafted by real human animators from around the world — not AI. Channel D is made by humans, for humans.

A repetitive voice-over loop can quickly become annoying and intrusive for both patients and staff. Our animations are designed to communicate visually — engaging without adding noise to your waiting room.

Yes — update your playlist whenever you like. Changes sync automatically to all your TVs, so you never need to manually update each device.

Nope. Channel D is month-to-month with no contract — cancel anytime. We also offer annual plans at a discount (two months free).